Support

What Steadbeam is

Steadbeam shows a level from 1 to 7 for the places you choose, at town, region, state or province and country level. It draws on public sources and shows the evidence behind each level. Official weather and emergency warnings appear exactly as issued.

Not an emergency service

Steadbeam does not replace official emergency alerts or advisories. In an emergency, contact local emergency services and follow official instructions.

Common questions

Why does a small town show low confidence? Public reporting about small places is often thin, and the app says so rather than guessing.

Why didn't a warning appear? Official warnings currently cover the United States and Canada, plus earthquakes worldwide. Always keep your device's official emergency alerts turned on.

How do I delete my data? Settings → Delete household and local data. See the privacy policy for what this removes.

Do I need an account? No. There's no sign-in.

Your subscription

One household plan: $6.99 a month or $59.99 a year in the United States, with a one-month free trial for new subscribers. Prices in other countries are set by Apple and Google from the US price.

• iPhone, iPad and Mac: manage or cancel in Settings → your name → Subscriptions. Restore a purchase in Steadbeam's Settings → Restore purchases. Refunds are handled by Apple at reportaproblem.apple.com. On Apple devices, Family Sharing lets up to five family members use the plan.
• Android: manage or cancel in the Google Play Store → your profile → Payments & subscriptions → Subscriptions. Restore a purchase in Steadbeam's Settings → Restore purchases. Refunds are handled by Google Play. Google Play subscriptions cover one Google account; Google doesn't offer family sharing for them.

Cancelling stops the next renewal. You keep access until the end of the period you've paid for.

Contact

alex@btcmedialabs.com. We usually reply within two business days.